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UC Engineer.

  Charlotte, North Carolina

Direct Hire
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Prosyntix is currently recruiting for a direct hire opportunity with a client working in the Carolina’s as a Technical Specialist Engineer. This is a remote based position with travel within the Carolina’s and Tennessee areas. The primary skills this role will focus on are:

  • Prior experience with Cisco UCM and Cisco Unity Connection
  • Knowledge of deploy Cisco UCCX

Overview on Role

The Technical Specialist Engineer will work within a team to consult and implement the design of  Cisco Unified Collaboration and Contact Center for professional development and services. Professional communication is key within this role and will be able to troubleshoot, install, and configure Cisco Unified Connections.


  • Mid to Senior level UC engineer
  • Can install and upgrade Cisco Unified Collaboration Manager (UCM)
  • Experience designing dial plans
  • Can install and upgrade Cisco Unified Contact Center Express (UCCX)
  • Has experience writing UCCX scripts
  • Has experience installing, configuring, and upgrading Cisco Unity Connection
  • Has experience installing voice gateways and turning up trunks
  • Lives in the Carolina and is okay with travel within the Carolinas and Tennessee. Travel around 50%.
  • Self-starter, can work with little direction while following client’s process
  • Good communicator, keeps PMs, manager, and customer informed on status of work
  • Team player. Works well with others and enjoys working with others.
  • Experience as a Project Engineer

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